Friday, August 7, 2009

COMPUTER HELP please??

Since this morning, very suddenly and having done nothing myself to cause it, I'm getting "ENTER NETWORK PASSWORD" in a box on my computer screen. We've changed the password as advised and nothing's happening. Apparently, this means we have to call our provider and get it fixed...but we'll be HOURS in Pakistan on the phone!

Anybody know some quick way to get me back on email? (Those of you whom I know via email, I'm sorry...no can do) Man, I've had this before and all I did was click on OK a few times and it disappeared....I could barely type this paragraph without it popping up and interfering at least 10 times!! HELP!!!?? Thanks! xx

15 comments:

The G-man said...

Sounds like you might have a virus that's attempting to access some protected portion of the network. I'd run a quick scan in safe mode just to be sure.

The Lightning Man said...

Yeah...scan it in safe mode to be sure. If all seems kosher, then mayhaps doing a restore to an earlier date? DSid that for my wife a couple weeks ago when hers got buggered up by wee doggie paws walking on the keyboard while we were out (don't ask)

Z said...

will scan for virus, thanks, guys.

Mr. Z did try to restore to an earlier date...
He just spent 1 1/2 hrs with Earthlink on line...back and forth, and they couldn't do a thing.
The REALLY weird thing is that he can usually get into my emails through his laptop and even that's not working right now :-(

Thanks SO Much for taking the time to help.

Elmers Brother said...

hey Z...perhaps you could switch to your gmail account until it's squared away.

heidianne jackson said...

z, call me please.

Misfit410 said...

Not as simple as just scanning these days, you should first install malwarebytes (malwarebytes.org), get the free version, install it, reboot into safemode (F8 while booting), Safemode is the key to virus removal.

beamish said...

I usually hit my computer with a hammer until it stops.

The Lightning Man said...

I blame the government. They're trying to shut down the conservative blogs that get reported to the Gestapo.....I fully expect to get a knock on my door at 3AM and be taken by black helicopter to the Gulags....

G-Man said...

"I blame the government. They're trying to shut down the conservative blogs"

LOL! I've already had a visit from them. I'm so scared (NOT). Gonna take more than scare tactics to shut me up.

Z said...

G-MAN..you've had a visit???

Z said...

someone's coming this morning to help.

No, it's NOT Beamish and his hammer. :-)

Anonymous said...

Z, good luck with computer hell. I hate that disconnected feeling don't you?

We're prisoners of the technology age for sure. HELP!!!

Pris

Z said...

It appears to be an earthlink problem. Too bad they couldn't admit that yesterday "we didn't know yesterday"..hmm

I should have email this afternoon, LA time..hopefully...just so that you who email me know.

Anonymous said...

Thanks for the update Z. We've had that problem with our webmail server too. They'll wait hours before they put up a notice that they're performing maintenance.

Hang in there.

Pris

Z said...

almost 11 PM, nothing yet..same old pop up "Enter Password"...

Well, there goes Earthlink's "in four hours" promise....no big surprise